privacy policy

Last updated: 28/09/2026

YUKI Studios is committed to handling your personal information with care. This policy explains what information we collect when you visit yukistudios.com.au, place an order or contact us, and how we use and share it.

In this policy, “YUKI Studios”, “we” and “us” refer to Yuki Studios Pty Ltd., trading as YUKI. For privacy enquiries, contact hello@yukistudios.com.au.

Information we collect

Depending on how you interact with us, we may collect your name, email address, phone number, billing and delivery addresses, order details, customer service messages and marketing preferences.

Our website may also collect information about your device and activity on the site, such as your IP address, browser, pages viewed and interactions with our emails or advertisements. Payment information is processed through the payment options available at checkout; we do not receive your full payment card details.

How we use your information

We use personal information to process and deliver orders, provide customer support, manage returns and exchanges, maintain and improve our website, prevent fraud, and meet our legal obligations.

If you sign up to receive marketing from us, we may send you updates about YUKI Studios, including new collections and other news. You can unsubscribe using the link in a marketing email or by contacting us.

When we share information

We share information where needed to run our store, including with our ecommerce platform, payment providers, delivery providers and services we use for customer support, email, website analytics or advertising. Some of these providers may process information outside Australia.

We may also disclose information where required by law or where reasonably necessary to protect our rights and customers.

Cookies

Our website uses cookies and similar technologies to operate the store, remember preferences and understand how visitors use it. We also use them to measure advertising and show relevant advertisements. You can manage cookies through your browser settings.

Keeping information secure

We take reasonable steps to protect the personal information we hold. We retain it for as long as needed for the purposes described in this policy, including any legal, tax and record-keeping requirements.

Your privacy choices

You can contact us at hello@yukistudios.com.au to ask about the personal information we hold about you or request a correction. You can also contact us with a privacy concern, and we’ll review and respond to it.