Where is YUKI Studios based?
YUKI Studios is based in Melbourne, Australia.
When will my order be sent?
Orders are generally dispatched within 2 business days. If an item is available for pre-order, you’ll find its estimated dispatch date on the product page.
Will I receive tracking?
Yes. We’ll email your tracking details once your order has been dispatched.
How do I choose my size?
Please refer to the size guide and fit notes on each product page. If you’d like help choosing a size, email hello@yukistudios.com.au and tell us which piece you’re considering.
Can I return an item if I change my mind?
Eligible items can be returned within 7 days of delivery for an exchange or store credit. We do not offer refunds for change of mind. Please read our Returns & Exchanges policy for the full conditions.
What if my item is faulty?
Email hello@yukistudios.com.au with your order number and photos of the issue. We’ll help you with the next steps. Your rights under the Australian Consumer Law apply.
How should I care for my piece?
Follow the care label attached to your garment. Fabric and care details are also listed on the product page.
How can I contact you?
For order, product or sizing questions, email hello@yukistudios.com.au